FREE & EASY RETURN

Not right for you? No problem.

60-Day Return · Free Return Shipping · Money-Back Guarantee
Returning your LIZN Hearpieces is easy

How it works

1. Start your return

Enter your order details to start your return.

2. Get your free return label

We’ll send you a prepaid return shipping label.

3. Pack and send

Pack your LIZN Hearpieces and all included items and send them back to us.

4. Get your money back

Once we receive your return, we’ll process your refund.

What to return

Please include

  • ✓ LIZN Hearpieces
  • ✓ Charging case
  • ✓ Accessories
  • ✓ Original packaging

Need a little help first?

Sometimes a small adjustment to fit or settings can make a big difference.

If you'd like help getting the best experience from your LIZN Hearpieces, we're here for you.

GET SUPPORT
GOOD TO KNOW

Frequently asked questions

Yes. That’s the idea. Use your LIZN Hearpieces in real-life situations and experience the difference for yourself. If they’re not right for you, you can return them within 60 days.

Yes. We’ll provide you with a prepaid return shipping label, so there’s no cost to return your LIZN Hearpieces.

Please return your LIZN Hearpieces, charging case, charging cable, accessories, and original packaging. For hygiene reasons, only unused Heartips should be returned.

Once we receive and process your return, we’ll refund your purchase to your original payment method.

You have 60 days to return your LIZN Hearpieces.

START YOUR RETURN